The death of the print ad is greatly exaggerated.
A New Metric for the Call Centre: Helpfulness
It’s time to measure call centres in terms of what they do, not how they do it.
The Gentle Art of Free Stuff (Part 1)
Step away from my ass. I mean it.
Just Because the World Got Smaller, Doesn’t Mean it Got Easier
Just because you can be found in Timbuktu doesn’t mean you can sell anything there.
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