Organizational change is inevitable but lousy communication should not be. Here are five common (and avoidable) change communications mistakes.
Guess Who Really Owns Your Brand?
A version of this was published a few years back, not long after Gap made an unfortunate attempt to change its logo. The recent noise about Slack’s updated logo reminds me that, as brand owners (and this applies also to employer brands), we need to assert our right to make decisions, even stupid ones. So […]
HR’s Workforce Data Marinade
Last time we talked about finally getting rid of the annual employee survey and attempting some root cause analysis of what’s going on. I had a some lovely comments on that post, but a few private messages wondering about the data gap. For a lot of organizations, workforce sentiment insights begin and end with the […]
Why You Need to Kill Your Annual Employee Survey
Last time we looked at the five stages of employee survey grief. This is the part where the executive team grapples with the discomfort of learning that, despite all kinds of warm intent, the employees are really no more “engaged” than last year. The best-case scenario is they are whining about different things. The usual […]
The Five Stages of Employee Engagement Survey Results
Poor Ian. He was supposed to be taking some time off last month, after a busy quarter designing and administering employee engagement surveys for several large organizations. But he just can’t relax, because a little like Santa, he has made his lists, checked them twice and has a high degree (+/– 3%, 97 times out […]
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