If you said I was too lazy to write something original, despite the gobs and gobs of time off I am currently enjoying, you would be correct. Here are ten posts from the past year that I kind of liked and hope you do too.
Twitter Truth #2: Sometimes You Need to Shut Up
Time to Bring Down the Curtain on Green Theatre
Fixing Your Sucky Website Step Three: The End Game
Is it a Beautiful Day in Your Brand’s Neighbourhood?
Is Your Customer Self-Service a Porcupine-Making Machine?
12 Reasons Why Bill C-28 is Good News
The Curse of the Grandfathers and Other Revenue Mishaps
No Cookies for You: How to Get Sales to Talk Value Not Price
How Marketing is Pushing Customer Service Under the Bus
Ask Customers What They Want to Say, Not What You Want to Hear
Happy New Year, Lords and Ladies of the Spin Cycle. Thanks for reading.
Elizabeth
Leave a Reply
You must be logged in to post a comment.